(Brian Henderson): I’ve had a few questions from customers recently regarding employee theft prevention. What I’m going to show you today are some of the built in features of this software in helping to prevent employee theft and also how to generate reports which help you quickly, very quickly highlight where something went missing, for example. Ordinarily when you log into the software you’re able to go ahead and just start ringing up sales right away, but what I’m going to do is change a setting that causes you to require to do a money count before and after each shift, and just from my own personal experience by virtue, by requiring a team member to count the money, magically it starts to be a lot more accurate since it’s being tracked. It’s top of mind.
Hey, Brian Henderson here of Liberty Laundry and Wash-Dry-Fold POS. Today I’m going to show you how to use a free tool called Google Forms, as well as Google Sheets, in order to make an equipment problem log that’s online and accessible anywhere, including from your smartphone for your laundromat, as well as how to create an order check out form for your drop-off laundry service. Whenever an order is handed out for your drop-off laundry service, then you know exactly who handed it out to whom, and when.
(Brian Henderson): This video is going to teach you how to issue store credit and then later allow a customer to use store credit to pay for an order. First, we’ll click on find to choose our customer, and we’ll go to edit customer. We’ll then click on the account info tab. And we’ll click the O button next to open account date. This customer now has an open account meaning they can receive store credit, or in the case of commercial accounts, they could charge transactions to on account as a payment method. The only difference is positive and negative values. We’ll click on update. Now we will issue a refund to this customer with store credit.