What if I need to return my system?

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What if I need to return my system?

We’re confident you’ll love our system; but even so, for those “just in case” situations we offer a 30 day return policy:

  • All return claims must be made within 30 days of shipment date.
  • All returned items must be received in salable condition with all manuals, parts, paperwork, and packaging intact.
  • All returns that are not exchanged for another item will be charged a 20% restocking fee.
  • Defective items will be replaced without charge.
  • Damage that occurred during shipping will need to be resolved through the damage claims process of the courier your order was sent with (typically FedEx or UPS).
  • Shipping charges are non-refundable.
  • Contact us by email for a return authorization before returning items.
  • No return will be accepted without first obtaining a return authorization.

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