What if I need to make a return?
What if I need to make a return?
We’re confident you’ll love our system; but even so, for those “just in case” situations we offer a 30 day return policy:
Return Policy:
- All return claims must be made within 30 days of shipment date. Items must be returned in like-new condition.
- All returns that are not exchanged for another item will be charged a 25% restocking fee. Buyer pays return shipping.
- If damage occurs during shipping, this must be resolved through the damage claims process of the courier your order was sent with (i.e. FedEx, UPS).
- Software licenses and technical support plans are non-refundable.
- No return will be accepted without first obtaining a return authorization via email.