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Reset Password

Please read our support article on User Roles for more information about editing permissions for employee profiles.

Click the gear icon in the top right corner and select “Manage Employees.”

Click on the pencil icon on the right side of the employee’s entry in the list.

A popup to edit the employee’s information will appear. Click the blue “Send Password Reset Link” button.

The employee will receive a link in their email inbox to reset their password. After an admin or manager resets their password, the system will automatically log in with the new credentials on the device they’re using and will log out every other device logged in with their old credentials.

If you are an admin or manager and cannot log in, please use the “Forgot your password?” link on the login page to reset your password.