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JSPrintManager UAC Prompt

Some Wash-Dry-Fold POS users with the white “Limited Edition” computers are encountering a Windows user account control popup asking permission for a program called JSPrintManager to make changes to the computer.  The short answer is that yes, you should allow this.

 

JSPrintManager is installed on every Wash-Dry-Fold POS computer to communicate with printers, cash drawers, and weight scales.

 

It is supposed to run at startup without causing this popup. We believe this popup is due to a recent Windows update; the problem starts for customers after they reboot their POS computer, which is when Windows rolls out mandatory updates.  See below for instructions if this happens to you.

 

Instructions

 

1. When you see the UAC prompt that asks “Do you want to allow this app to make changes to your device?” click Yes.

 

2. If it asks for a password, you will need to either enter 123456 or leave it blank to get past it:

 

3. You may get another popup saying “Access violation.” Click OK to close.

 

4. Restart the computer after that, and the problem should go away.