How do I update my bank account info in CardPointe?
Here’s how to update your bank account info for your CardConnect merchant account:
- Log into your CardPointe dashboard at www.cardpointe.com
- Click on the Support page.
- Click “Create Ticket”.
- Select “Bank Account Change” as the reason for the ticket.
You will then see a form to fill out to provide that information to CardConnect.
It is a good idea to include a picture of a voided check or a bank letter in the attachments section to ensure speedy approval.
Please note that only the original signer of the account can request this change.