Your CardPointe Integrated Terminal should be connected to your router so that it has its own internet connection.

It does not plug into your Wash-Dry-Fold POS computer, although the two devices do communicate with each other over the internet.

Connect the device to an internet connection first, and then plug in its power.

If you only have one Ethernet cable going to your service counter from a back office router, a device called an Ethernet Switch can be used under the counter to provide additional connections so that both your WDF POS computer and your credit card reader can be connected to the internet:

Alternatively, if you already have two Ethernet cables going to your service counter then an RJ45 coupler could be used to connect your credit card reader:

Your CardPointe Integrated Terminal comes with some small screws which are used to secure the data cable (only two are needed):

Connection Status

The CardPointe Integrated Terminal uses the words Connected and Disconnected to indicate the device’s connection status to the payment processor, CardConnect.

If your terminal says “Disconnected” then please power down the device, make sure it has a good internet connection, and then power it on again.

You can also perform a hard reset by pressing the yellow < button and the .,#* button at the same time.

Check the box for: USB cable, serial cable, and USB power adapter

USB cable goes into the port labeled “USB/PWR” and serial cable goes into the port labeled “RS232”

Your computer will come with a black serial adapter cable

Location of weight scale power supply

The location of your weight scale’s USB power adapter is easy to overlook.  Be sure to check for this small white box tucked in the foam padding of your scale’s package.

Configuring your scale

Your scale might say “Initial Setup GEO Code” the first time you turn it on.  Use the chart found on your scale’s printed instruction sheet in the box to find your appropriate GeoCal Location code for your location and enter it here using the up and down arrows, then select “Exit”:

On the right-hand side of your scale’s display is a keypad with arrows.  In the center is the Enter button:

Press the “Up” arrow on the keypad for 5 seconds to enter the programming mode. Navigate to the option “Setup” and press Enter:

Go to “COMM” and press Enter:

Go to “Serial” and press Enter:

You’ll see the following options in the Serial menu: “Baud”, “DatBit”, “Parity”, “Stop”, and “Protoc”

Enter these settings:

Baud = 9600

Data Bit = 7

Parity = Even

Stop = 1

Protocol = Prot W

Once you’ve confirmed you’ve entered these settings, hold down the Enter button for 5 seconds.

Select “Save” and then press Enter once again to reboot the weight scale:

How to Tare (Zero) Your Scale

Many laundromats will leave a basket or a tub sitting on top of their weight scale so that customers with loose clothing items can simply dump their laundry order into the container.

Being able to zero out the weight of the container, also known as taring, is super simple with the integrated laundry weight scales sold with Wash-Dry-Fold POS:

Initial automatic zero settings is +/-10% of maximum capacity — active at power up.  Manual zero setting range is +/-2% of maximum capacity — active using the ZERO key.

So, since the maximum capacity of our scales is 150 lbs., then you can zero out up to 15 lbs. by cycling the power on the scale and up to 3 lbs. by pressing the ZERO button on the scale’s display.  This only needs to be done when changing containers or if the display shows anything other than 0.00 lbs. before weighing items.

Your Wash-Dry-Fold POS system may come with either a Zebra or a TSC bag label printer.  Both are very similar in setup and are identical in use from within the WDF POS software.

Zebra label printer setup

Before connecting your bag label printer to your Wash-Dry-Fold POS system, be sure to insert a roll of 4″x1″ thermal labels.

The yellow roll holders are spring loaded and suspend the roll midair.  Make sure that the yellow sensor in the track near the front is slid all the way to the right as shown:

Once your roll is loaded and the label printer is connected to power, hold down the power button until it turns on.

You will need to perform a manual calibration the first time you set up your printer:

1. Hold the paper feed button (square shaped button) until the light blinks twice and then lift your finger.
2. About 4 blank labels will come out as the printer calibrates.
3. Press the paper feed button just once more briefly and one blank label should come out each time you push the button.
4. Your printer is calibrated!

TSC label printer setup

You will need to perform a manual calibration the first time you set up your printer.  Calibrating a TSC label printer is best explained by watching this video:

4G LTE Cellular Failover Router

Protect your laundromat’s payment systems from an internet outage!  This device automatically rolls connected parts of your local network over to a 4G LTE cellular internet connection automatically in the event of an outage (a process referred to as “failover”), and then recovers to your main internet service provider automatically when they’re back up.  An example network configuration is shown below: