Computer and Receipt Printer Setup (Standard Edition)

Thermal receipt paper roll size:  3-1/8″ wide x 230′ long

 

We recommend the RCT15WH thermal receipt paper from Cleaner’s Supply because it has terms & conditions for drop-off laundry services pre-printed on the back!

 

Click the image below to enlarge the Quickstart Guide:

Wash-Dry-Fold POS guide

 

 

 

The following instructions are only for those who purchased the Magnetic Strip Reader (MSR) for CCI FasCard, LaundryCard, and Card Storage purposes. This device does not replace the EMV Pinpad.

How to attach the magnetic stripe reader to the side of your monitor.

Weight Scale Setup

Check the box for: USB cable, serial cable, and USB power adapter

USB cable goes into the port labeled “USB/PWR” and serial cable goes into the port labeled “RS232”

Your computer will come with a black serial adapter cable

 

Location of power supply for weight scale

Location of weight scale power supply

The location of your weight scale’s USB power adapter is easy to overlook.  Be sure to check for this small white box tucked in the foam padding of your scale’s package.

 

 

 

 

 

 

 

 

Configuring your scale

Your scale might say “Initial Setup GEO Code” the first time you turn it on.  Use the chart found on your scale’s printed instruction sheet in the box to find your appropriate GeoCal Location code for your location and enter it here using the up and down arrows, then select “Exit”:

On the right-hand side of your scale’s display is a keypad with arrows.  In the center is the Enter button:

Weight scale keypad

Press the “Up” arrow on the keypad for 5 seconds to enter the programming mode. Navigate to the option “Setup” and press Enter:

Weight scale programming screen 1

Go to “COMM” and press Enter:

Weight scale programming screen 2

Go to “Serial” and press Enter:

Weight scale programming screen 3

You’ll see the following options in the Serial menu: “Baud”, “DatBit”, “Parity”, “Stop”, and “Protoc”

Weight scale programming screen 4

Enter these settings:

Baud = 9600

Data Bit = 7

Parity = Even

Stop = 1

Protocol = Prot W

Once you’ve confirmed you’ve entered these settings, hold down the Enter button for 5 seconds.

Weight scale programming screen 5

Select “Save” and then press Enter once again to reboot the weight scale:

Weight scale programming screen 6

 

How to Tare (Zero) Your Scale

Many laundromats will leave a basket or a tub sitting on top of their weight scale so that customers with loose clothing items can simply dump their laundry order into the container.

Being able to zero out the weight of the container, also known as taring, is super simple with the integrated laundry weight scales sold with Wash-Dry-Fold POS:

Initial automatic zero settings is +/-10% of maximum capacity — active at power up.  Manual zero setting range is +/-2% of maximum capacity — active using the ZERO key.

So, since the maximum capacity of our scales is 150 lbs., then you can zero out up to 15 lbs. by cycling the power on the scale and up to 3 lbs. by pressing the ZERO button on the scale’s display.  This only needs to be done when changing containers or if the display shows anything other than 0.00 lbs. before weighing items.

Credit Card Reader Setup (CardPointe Bolt)

Your CardPointe Bolt credit card reader terminal should be connected to your router so that it has its own internet connection.

It does not plug into your Wash-Dry-Fold POS computer, although the two devices do communicate with each other over the internet.

Connect the device to an internet connection first, then plug in its power.

If you only have one Ethernet cable going to your service counter from a back office router, a device called an Ethernet Switch can be used under the counter to provide additional connections so that both your WDF POS computer and your credit card reader can be connected to the internet:

Alternatively, if you already have two Ethernet cables going to your service counter then an RJ45 coupler could be used to connect your credit card reader:

Your CardPointe Bolt credit card reader comes with three small screws which are used to secure the data cable:

The CardPointe Bolt terminal uses the words “Unbolted” and “Bolted” to indicate the device’s connection status to payment processor:

Security Mounting (Computer & Cash Drawer)

Both available systems that we sell are able to be mounted to the countertop.

Limited Edition with built-in cash drawer:

The bottom has a metal base plate that can be removed and secured to the top of the counter.

Standard Edition with physically separate cash drawer:

We have metal cash drawer mounting brackets available that can be attached to the cash drawer to mount it to the underside of the countertop:

These brackets mount the Cash Drawer under the countertop (Standard Edition only):

If you would like to mount the Standard Edition computer to the countertop (in addition to mounting the cash drawer under the countertop), we suggest using a “dog-ear” mounting system with brackets from a hardware store on the four corners of the flat metal base.

Alternatively, you could drill through the metal base of the computer into the countertop but this would void your system’s warranty.

Computer and Receipt Printer Setup (Limited Edition)

Step 1: Unbox and Identify Items

The receipt paper width adapter is for smaller width receipt paper.  It is not used for Wash-Dry-Fold POS systems and may be discarded.

The cash drawer keys can be used to manually open the cash drawer in the event of a power outage, or they may be used to completely lock the cash drawer so that it cannot be opened via software on the computer.

The black serial cable is used to connect an integrated weight scale to your Wash-Dry-Fold POS computer.  It is joined to the gray serial cable that comes with your weight scale.

Ensure the cash drawer lock is set to the middle (vertical) position so that the software can open the drawer. You can remove the key when done:

Step 2: Load Receipt Paper

Tilt the monitor up and away from the cash drawer:

Lift the lever to open the receipt printer:

Wash-Dry-Fold POS systems use standard 3 1/8” width thermal receipt paper.  Be sure to insert the roll with the paper unwinding under the roll, not over the top.

Step 3: Connect Cables

The USB devices (keyboard, mouse, and label printer) can be connected to any available USB port and can be rearranged at any time.  If you have a wireless keyboard and mouse then the receiver can go into any USB port.  However, the black serial cable for the weight scale must be connected to the middle serial port (COM3) as pictured.

Wash-Dry-Fold POS computers come equipped with WiFi, but for best performance and security a wired internet connection using an Ethernet cable to your router from the LAN port (pictured, far right) is strongly recommended.

Step 4: Secure to Countertop (Optional)

Remove the cash drawer and unscrew the two screws holding on the security plate.

You can now bolt the security plate to the countertop through the four holes.  Place the computer back onto the security plate, slide into place, screw the two security plate screws back into the front, and reinsert the cash drawer.

 

Windows setup

Weight Scale setup

Label Printer setup

Credit Card Reader setup

 

Windows Setup (Limited Edition)

Most Limited Edition systems arrive with the Windows 10 operating system already configured and the rest of your system setup is handled during your initial setup & training session with a Wash-Dry-Fold POS team member.  If, however, your white Limited Edition computer arrived without Windows configured yet, then please follow these steps to properly set it up:

 

Language – Select “English (United States)” and press “Yes”:

Region – Select “United States” and press “Yes”:

Keyboard – Select “US” and press “Yes”:

Second keyboard – Select “Skip”:

We highly recommend using a wired internet connection for your Wash-Dry-Fold POS computer with an Ethernet cable connected from your router to the LAN port on the bottom of the computer.  For initial setup and training, however, it is acceptable to use a WiFi connection and you will see a screen like below if the computer doesn’t see a wired connection:

Windows 10 License Agreement – Press “Accept”:

If you have already connected to the internet, then Windows will try to get you to sign in with Microsoft.  There is no need for this!  Please click the “Domain join instead” link at the bottom left corner:

Username – Enter the name of your laundromat or enter “Wash-Dry-Fold POS” if you would like and press “Next”:

Password – Skip the password for now and leave it blank:

Activity history – Select “No”:

Privacy settings – Select “Accept”:

 

At this point, Windows will start up and you will have access to the computer.

For your initial setup & training session with Wash-Dry-Fold POS, you will need to download and run the Splashtop SOS program so that we may remotely access your system.

Click on the Start menu (Windows logo) in the bottom left corner of your screen and go to Windows Accessories > Internet Explorer:

Set up Internet Explorer 11 – Choose “Ask me later”:

In the address bar up top, type in the following website address:

sos.splashtop.com

A file named “SplashtopSOS.exe” will automatically download.  Click “Run” to open it:

User Access Control – If you are asked “Do you want to allow this app to make changes to your device?” then select “Yes”

You will then see a random 9-digit number, which is what you will provide during your setup & training session with the Wash-Dry-Fold POS team:

 

Bag Label Printer Setup

Before connecting your bag label printer to your Wash-Dry-Fold POS system, be sure to insert a roll of 4″x1″ thermal labels.

The yellow roll holders are spring loaded and suspend the roll midair.  Make sure that the yellow sensor in the track near the front is slid all the way to the right as shown:

Once your roll is loaded and the label printer is connected to power, hold down the power button until it turns on.

You will need to perform a manual calibration the first time you set up your printer:

  1. Hold the paper feed button (square shaped button) until the light blinks twice and then lift your finger.
  2. About 4 blank labels will come out as the printer calibrates.
  3. Press the paper feed button just once more briefly and one blank label should come out each time you push the button.
  4. Your printer is calibrated!