Feedback / Support Ticket Archives

December 15, 2021March 22, 2023 by Brian Henderson

Submit a Support Ticket

Use this form to report any issues you have using Wash-Dry-Fold POS or to submit ideas / feature requests.

"*" indicates required fields

Please describe yourself*

I am researching Wash-Dry-Fold POS

I am an existing customer of Wash-Dry-Fold POS

This support form is for Wash-Dry-Fold POS customers to provide feedback about our products or to request support.

If you are not yet a customer and would like to learn how to become one then please click this link: How to Buy

Email*

Enter Email Confirm Email

Name*

First Name Last Name

Account Name / Laundromat Name*

City*

State*

Urgency*

Phone Number*

(Contact phone number in case callback is required; primary response will be via email)

Feedback Type*

Details*

Please provide very specific details about the issue you are experiencing such as order #, customer name, date/time it occurred, description of hardware behavior, etc.

Details*

What is your idea or feature request?

Steps Taken*

What have you tried so far to address this?

Have you restarted the computer and turned the accessory off and on again yet?*

Yes

Other

Have you refreshed the app by clicking the ↻ refresh icon in the top left corner of the window yet?*

Yes

Other

Please do so before continuing to fill out this form.

Pictures

If you need to provide screenshots or photographs of your idea or issue, please reply to the confirmation email with those pictures attached.

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