Cash Drawer or Receipt Printer Issues on Limited Edition (White System)

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WDF POS systems running on the white Limited Edition computers with the 180º swiveling screens have sometimes had an issue with printing receipts and opening the cash drawer ever since the 6/8/21 Windows update.

 

StarMicronics, the receipt printer manufacturer, has issued an updated driver to fix this issue.  Here’s what to do:

 

  1. Go to https://starmicronics.com/support/products/tsp100iii-support-page/ and click TSP100 futurePRNT Software Full (first option on the list) to download the driver
  2. Start at step #5 of this tutorial: https://www.starmicronics.com/help-center/knowledge-base/how-to-install-futureprnt-driver-update-ver-7-5-1/