What our customers are saying
Don’t just take our word for it – see what other laundromat owners from all over the country are saying about us!
The reviews on this page are from 100% verified Wash-Dry-Fold POS system owners. Already own a system? We would love to hear from you!
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We are new to the industry opening a new store. Brian & Ian have been very helpful from the purchase to the install. We are still trying to build up our wash dry fold business so that we can master the software, however we know they will be there to help us along the way!
We purchased two systems to replace our antiquated POS at two of our stores. Although we are still on a learning curve, Brian has made the curve less steep for us and our employees through his helpful support and training. The system itself is pretty intuitive and easy to navigate for day-to-day use for the laundry and retail portion of our business. For our dryclean business, it's not necessarily built for that but we're working with Brian on some possible solutions. Overall, a solid system that deserves consideration.
We bought this system about a month ago so we are still in the learning phase. Brian was kind enough to give me training two times to ensure that I understand fully how to get things going. We moved from tickets books and log books to this system . What a joy , its got tons of valuable features for a laundromat. We sell lots of soap products and drinks this makes it a breeze. My wash n fold customers are very happy with the quick in and out when dropping off or picking up. We have gotten quite a few compliments.
I must say thank you to Brian for developing this Laundromat POS. Last but not least the price is well worth it, you wont regret it.
The system has improved our Wash n fold accuracy and professionalism. Excellent upgrade for our business!!! Customer since 2017
Brian was very helpful with training me on my new POS. I am just now starting to train my employees on how to use it and they are picking it up with ease. I highly recommend this system to any wash and fold laundromat owner.
I am thrilled with our new POS system. We are a new laundromat under new ownership, so having a company that is willing and ready to help and answer any questions you need about laundromats is worth its weight in gold... (Or quarters lol). Brian and Ian have been friendly and helpful and the system is amazingly easy to use. It makes things so much more organized. Thank you WDF POS! I recommend 10/10
We recently purchased the Wash-Dry-Fold POS and the first thing we noticed was our professional persona was brought up a level by our customers first impression. They love the bar-code receipt for pick-up. Being new to the industry our selves, this system really makes training staff a breeze and keeps us all on track for the WDF service as well as retail sales and employee clock-in. There is so much to this system that we haven't even scratched the surface of it yet, but it has already made our business so much easier. Worth every penny. The training that Brian gave was so great and helpful as it's a hands on training. Any questions we have had were quickly answered. We are so very thankful for this system and the Staff that comes with it.
I recently purchased Brian Henderson's Wash/Dry/Fold POS and I'm extremely happy with it. Both Brian and Ian have been very helpful. Along with an extensive W/D/F business for which I do offer pick up and delivery, I also provide dry cleaning drop off services for all our regular customers as well as for our private school student accounts. The process is simple and I continue to find new ways of using the POS system to benefit my business, my customers and to make my bookkeeping easier.
The Wash-Dry-Fold POS system was such a wonderful upgrade for our Laundromat. It is very easy to learn and use, but best of all Brian is a great guy to work with.
Can't say enough....We purchased Brian Henderson's 'full meal deal' POS System in May of 2017. Great System! We have a very active Fluff & Fold business for both Residential and Commercial (with approx. 100 commercial accounts), and our commercial billing was always a nightmare each month previous to this system. Now tracking, monthly billing statements, etc. are a breeze and can be completed in less than an hour.
Brian Henderson is simply the best. During our initial setup, and through the learning curve of understanding the system and all our initial panic attacks he was there for us with a great attitude and patience to get us through it. Took us a couple months to roll it out and get our employees and ourselves totally comfortable, and for the past 1 1/2 years + now we have had virtually no issues. Great System & Great Support !!! Thanks Brian
I purchased two W-D-F POS systems from Brian Henderson, replacing two older POS systems. I cannot say enough kind words about how the entire transactions were conducted by Brian. Not only was Brian very prompt in getting me the systems hardware and software, but he was immediately and always available to help me on the system's use and enabled me to tailor it to make it MY system. And Brian did it in a professional manner. The system is very robust and powerful and handles my entire range of customers. I could not have purchased a better system, by a more dedicated person than Brian. Anyone considering a POS system has to look closely at this system before making a choice somewhere else. This is a GREAT system, provided by a Great person in Brian Henderson.
My wife, brother, and I just started a Wash, Dry, & Fold business in mid-February. We are very glad that we decided to use WDF POS from the start. It gives our customers a great first impression that we are a professionally run business. The system is very easy to use, customize, and understand. Brian is extremely helpful, very responsive and more importantly - he is eager to assist us when we need him. Not only did he train us on how to use the POS, but he gave us business suggestions and helpful tips to help us get our business started the right way.
We are very happy with our decision to use the WDF POS and would recommend it to anyone looking to start or improve a business in this industry!
Awesome system. Both my partner and I are terrible with computer stuff but we have managed to make this system work perfectly for our business. Very happy we went with the purchase of POS rather than going with the on-line bases monthly services. We own it and love it!
I just opened my third laundry and with that I purchased my third WDF POS system. That should tell you all you need to know. I operated my first laundry for 13 years doing all of my paperwork manually. Obviously, that works but like everything else in your laundry, it’s time to upgrade.
Brian Henderson is one of the most helpful and attentive vendors I have ever dealt with. He responds quickly and most importantly, as a laundry owner himself, he really understands our business and what we need and want. He’s a tech guy and I am not but he explains things in a way that I understand and if I don’t he fixes my problem anyway. I have had no problems with the equipment at all and I know that if I ever do, Brian and his staff are right there for me.
I put off getting a POS system for over 5 years, and thought my cash register with triplicate invoices and an excel spread sheet were all I needed. Well, let me tell you, I was very mistaken. I had looked at some of the systems provided by the Credit Card Providers, but they couldn't handle the different types of needs a Laundromat/Dry Cleaner require (Drop off with pickup the next day etc).
Wash Dry Fold POS is just fantastic, I get sooo much better reporting and follow through than I ever imagined. Brian is just fantastic for support, he answers all your questions and got us up and running with a new credit card processor at a much reduced rate. We just raised prices on our WDF and at the same time implemented a customer loyalty program that the POS system makes a breeze. This not only increased our revenue, but blunted the price increase to our loyal customers.
All I can say is what are you waiting for? This is an investment well worth it.
I have had my Wash-Dry-Fold POS for almost 3 years, and I'm still pleased with the system. Brian Henderson's customer service is outstanding. Not only does he provide outstanding customer service at the beginning, helping to get your new system up and running quickly, he provides the same outstanding service long after the sale. You won't be disappointed buying your pos from Wash-Dry-Fold POS.
Hi Brian. I looked at all of your reviews. All are 5 stars. This does not surprise me. Your POS is POWERFUL and SIMPLE to use. Yours is my third and last POS. The first one had no customer support, the second was way too complicated. Most are designed for dry-cleaning with Wash/Dry/Fold as an afterthought. With your POS my employees were up and running immediately. If you are serious about WDF, look no further for a POS. It is a great value. Last comment. Brian is a professional and has put a lot of thought into his system. Thank you Brian.
I have been researching for a POS system for over a year. I am new in the industry. I knew I needed to have a POS system in my store in order to help run the business more effectively. In addition, investing in a POS will impress your customer base by showing them you are keeping up with modern times. The Wash Dry Fold system is simple to use and the software was only designed for the laundromat industry. Most systems that I have researched were designed for many different industries. Brian is very knowledgeable about the industry and it reflects well from his design of the software. The color coding buttons was a genius idea. It only takes a few buttons to complete a transaction.
It was a pleasure to work with Brian and Ian. They are true professionals and their # 1 goal is to provide an excellent product supported by exceptional customer service to laundromat business owners nationwide. Brian has provided a very quick turnaround time to answering my questions by phone and email. The one on one training he provided was extremely helpful. I recommend taking advantage of watching Brian's you tube videos before setting up the training. I also recommend buying the digital scale that will automatically weigh the customer's clothes with a push of a button. I have not seen any other company offer that product and my customers are absolutely impressed with this technology. When I open my second store in the near future, I will buy another POS from Brian. Thank you Brian for developing the Wash Dry Fold POS!
We have been in business doing WDF for over 18 years and keeping records and writing orders by hand for our expanding business has been a difficult task. I had been looking for a computerized laundry WDF system for years but nothing really seemed to fit my business. Then I found Wash-Dry-Fold POS.
Being the skeptic that I am I had to see it in action. Brian was gracious to invite me to see his system in use at his facilities. WOW! It is just what I'd been looking for. Now in operation for several months I can say this has so many features to explore and use. It is really making our business tracking an eye opener.
Brian has been first rate in providing us with his knowledge and help in getting us up and running. Even advising us on putting a disclaimer on the receipts for doing comforters and the like and having the customer sign off on it. We have not had even one customer refuse to sign or walk away. I would highly recommend Brian's Wash-Dry-Fold POS systems for any laundry that wants to do WDF and provide your customers with a professional modern way of keeping track of business. Thanks for your continuing help. Beach Laundry at Lake of the Ozarks.
We had been looking for a POS system to fit our needs for some time now. We finally found Brian and Wash-Dry-Fold POS and we felt like this is the one. We could not be more pleased with how it works! Brian is a fantastic person to work with! He is always available for helping me if needed! We will have this system at all of our stores. If I could give more stars I would! Thank you for everything!