What our customers are saying
Don’t just take our word for it – see what other laundromat owners from all over the country are saying about us!
The reviews on this page are from 100% verified Wash-Dry-Fold POS system owners. Already own a system? We would love to hear from you!
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This is my 3rd review of my 2 Wash-Dry-Fold POS systems. I have now been running for 3 months and these systems have actually changed my life. From an attendant point-of-view, the system is so intuitive they can train themselves using a one page help sheet in a matter of minutes and grow to use the advanced features as they learn the basics. And from an owner's point-of-view, the reporting capabilities for understanding all of your business (employee productivity, customers orders, exception processing (order voids, refunds, etc.) and detailed financials are easy to get and very useful. And Brian is continuing to add features to this system on a regular basis. The laundry owner's work is significantly cut down due its ease of use and powerful reporting tools. Over the years, I have used three different systems but none have come close to the ease and power of this Wash-Dry-Fold POS system. I can not over-emphasize how much this system has simplified this part of my business life. If anyone wants first hand knowledge of what it has done for my businesses, ask Brian for my e-mail or phone number and I will be glad to talk to you about it.
Jim Radovic, Owner
Jupiter and Stuart Laundry
I used to run from customers and have the staff work the POS as the old version was just not intuitive to me. This is light years better!!! As a barely functional Apple user this was hard for me to use before the new WDFPOS software, now I feel like I can competently train my staff on it, use it with customers and just feel overall more confident in my ability to run and manage my Laundromats and staff. Thank you Brian.
This is my second review of this amazing system. We have been in the laundry business for 19 years. Over time, our two laundromats have used several different POS systems to help keep the wash/dry/fold process as easy and accurate as possible. Until now, every system had some problems specific to my operation which caused the attendants to learn how to work around the system to manage their work. Trying to get the changes needed to make these systems work better for us was very difficult, if not impossible. Now we have the best system ever to process our W/D/F business. I can not over emphasize the importance of having a person like Brian to discuss these issues, and then get the results you want. This system is by far the easiest, most flexible, most manageable, powerful and intuitive system we have ever used. The attendants love to use the system, as does the management. And more improvements/expansions are continuing to be made.
I want to say that we have owned laundromats for 12 years now; and have been looking for a POS all this time that was geared toward laundromats. One day, not long ago we found Brian Henderson with Wash Dry Fold POS. We thought, this has to be way too good to be true, but it was not. We were still skeptical until we got our first POS delivered. Wow, everything is geared toward our industry, ease to use, and great customer service. It’s so easy to use even a caveman can do it, lol. I can’t say enough about Ian and Brian, and the passion they have constantly trying to make the system better with the updates; and always answering their phones when we call. This Wash Dry Fold POS has made doing payroll easier, running credit cards easier, storing all contacts in the system easier, and has made the job much more fluid. We love how nothing is hand-written, and how we can automatically text the customers through the system telling them that their clothes are ready for pick-up. This system is way more professional allowing you to put away the hand-written tickets. Thanks Brian and Ian for introducing Splash 'Em Out Laundromats to Wash Dry Fold POS.
A World of Thanks,
Kelli and Joe Dan Reed
Brian, Ian and their team have been amazing from the very beginning of my diligence in seeking a POS for my laundromats. We have a chain of family owned stores and decided to start with one POS and a store a see how it goes. Needless to say, they will be getting orders for all the four other stores very shortly. They are leaders and true rockstars in our Industry and WDF POS is definitely the best Laundromat Management system and Point of Sale our there.
If you run (or want to run) a high-volume WDF operation at your laundromat, I highly recommend this POS. It's an intuitive interface that does a lot more than print out pretty receipts. With Wash-Dry-Fold POS installed and integrated at my laundromat, when a customer walks in, I can pull up their record instantly, know all their previous orders, and give rewards to customers in accordance with their spending. I create email lists from the customer records and periodically send them news and promotions. When a customer's order is ready for pick-up, we can text them directly from the system. This is a powerful system with lots of marketing functionality built-in and I'm extremely happy with it!
This system is fantastic and Brian is super helpful. All of our employees can use it very easily and it is easy to make adjustments. Brian patiently walked us through the tutorial and all follow up questions we had. The transition to this system has been pretty seamless for us and our employees. Highly recommend it.
Brian is the best. He walked me thru from the beginning to pick all the accessories I need to the set up and answered all my questions. Having this POS has been the best Investment I have done for my store. Keeps tracks of all the purchases. Even my clients are happy receiving their text when the order is complete. Before people I had to call them to remind them of their clothes and it will sit on the shelf for days. Now they come pick up the clothes same day they get the text. If you own your own laundry mat I recommend purchasing this POS.
Brian and his team are honest and helpful and have a great product.
We are so very happy that we connected with Ian and Brian at Wash, Dry, Fold POS! From the minute we first started our inquiry up to this very moment, they have made the normal hell that is new systems EASY! Sure we had a couple of hiccups, but they handled it with professionalism. The price is very fair, and the system does everything we had hoped for, and more. Highly recommend this Point of Sale System for anyone in the WDF business!
After thoroughly researching various POS systems I settled on Wash-Dry-Fold POS. The 2 hour phone orientation with Brian was all we needed to get up & running. He was able to answer any & all questions asked. My attendants were pleasantly surprised how easy the system is to navigate. Getting customers serviced in an efficient, professional manner via Wash-Dry-Fold POS has given us a leg up on the competition. Brian has created a user-friendly platform that any of our future laundromats will incorporate.
We are new to the industry opening a new store. Brian & Ian have been very helpful from the purchase to the install. We are still trying to build up our wash dry fold business so that we can master the software, however we know they will be there to help us along the way!
We purchased two systems to replace our antiquated POS at two of our stores. Although we are still on a learning curve, Brian has made the curve less steep for us and our employees through his helpful support and training. The system itself is pretty intuitive and easy to navigate for day-to-day use for the laundry and retail portion of our business. For our dryclean business, it's not necessarily built for that but we're working with Brian on some possible solutions. Overall, a solid system that deserves consideration.
We bought this system about a month ago so we are still in the learning phase. Brian was kind enough to give me training two times to ensure that I understand fully how to get things going. We moved from tickets books and log books to this system . What a joy , its got tons of valuable features for a laundromat. We sell lots of soap products and drinks this makes it a breeze. My wash n fold customers are very happy with the quick in and out when dropping off or picking up. We have gotten quite a few compliments.
I must say thank you to Brian for developing this Laundromat POS. Last but not least the price is well worth it, you wont regret it.
The system has improved our Wash n fold accuracy and professionalism. Excellent upgrade for our business!!! Customer since 2017
Brian was very helpful with training me on my new POS. I am just now starting to train my employees on how to use it and they are picking it up with ease. I highly recommend this system to any wash and fold laundromat owner.
I am thrilled with our new POS system. We are a new laundromat under new ownership, so having a company that is willing and ready to help and answer any questions you need about laundromats is worth its weight in gold... (Or quarters lol). Brian and Ian have been friendly and helpful and the system is amazingly easy to use. It makes things so much more organized. Thank you WDF POS! I recommend 10/10
We recently purchased the Wash-Dry-Fold POS and the first thing we noticed was our professional persona was brought up a level by our customers first impression. They love the bar-code receipt for pick-up. Being new to the industry our selves, this system really makes training staff a breeze and keeps us all on track for the WDF service as well as retail sales and employee clock-in. There is so much to this system that we haven't even scratched the surface of it yet, but it has already made our business so much easier. Worth every penny. The training that Brian gave was so great and helpful as it's a hands on training. Any questions we have had were quickly answered. We are so very thankful for this system and the Staff that comes with it.
I recently purchased Brian Henderson's Wash/Dry/Fold POS and I'm extremely happy with it. Both Brian and Ian have been very helpful. Along with an extensive W/D/F business for which I do offer pick up and delivery, I also provide dry cleaning drop off services for all our regular customers as well as for our private school student accounts. The process is simple and I continue to find new ways of using the POS system to benefit my business, my customers and to make my bookkeeping easier.
The Wash-Dry-Fold POS system was such a wonderful upgrade for our Laundromat. It is very easy to learn and use, but best of all Brian is a great guy to work with.