What our customers are saying
Don’t just take our word for it – see what other laundromat owners from all over the country are saying about us!
The reviews on this page are from 100% verified Wash-Dry-Fold POS system owners. Already own a system? We would love to hear from you!
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I want to say that we have owned laundromats for 12 years now; and have been looking for a POS all this time that was geared toward laundromats. One day, not long ago we found Brian Henderson with Wash Dry Fold POS. We thought, this has to be way too good to be true, but it was not. We were still skeptical until we got our first POS delivered. Wow, everything is geared toward our industry, ease to use, and great customer service. It’s so easy to use even a caveman can do it, lol. I can’t say enough about Ian and Brian, and the passion they have constantly trying to make the system better with the updates; and always answering their phones when we call. This Wash Dry Fold POS has made doing payroll easier, running credit cards easier, storing all contacts in the system easier, and has made the job much more fluid. We love how nothing is hand-written, and how we can automatically text the customers through the system telling them that their clothes are ready for pick-up. This system is way more professional allowing you to put away the hand-written tickets. Thanks Brian and Ian for introducing Splash 'Em Out Laundromats to Wash Dry Fold POS.
A World of Thanks,
Kelli and Joe Dan Reed
Brian, Ian and their team have been amazing from the very beginning of my diligence in seeking a POS for my laundromats. We have a chain of family owned stores and decided to start with one POS and a store a see how it goes. Needless to say, they will be getting orders for all the four other stores very shortly. They are leaders and true rockstars in our Industry and WDF POS is definitely the best Laundromat Management system and Point of Sale our there.
If you run (or want to run) a high-volume WDF operation at your laundromat, I highly recommend this POS. It's an intuitive interface that does a lot more than print out pretty receipts. With Wash-Dry-Fold POS installed and integrated at my laundromat, when a customer walks in, I can pull up their record instantly, know all their previous orders, and give rewards to customers in accordance with their spending. I create email lists from the customer records and periodically send them news and promotions. When a customer's order is ready for pick-up, we can text them directly from the system. This is a powerful system with lots of marketing functionality built-in and I'm extremely happy with it!
This system is fantastic and Brian is super helpful. All of our employees can use it very easily and it is easy to make adjustments. Brian patiently walked us through the tutorial and all follow up questions we had. The transition to this system has been pretty seamless for us and our employees. Highly recommend it.
Brian is the best. He walked me thru from the beginning to pick all the accessories I need to the set up and answered all my questions. Having this POS has been the best Investment I have done for my store. Keeps tracks of all the purchases. Even my clients are happy receiving their text when the order is complete. Before people I had to call them to remind them of their clothes and it will sit on the shelf for days. Now they come pick up the clothes same day they get the text. If you own your own laundry mat I recommend purchasing this POS.
Brian and his team are honest and helpful and have a great product.
We are so very happy that we connected with Ian and Brian at Wash, Dry, Fold POS! From the minute we first started our inquiry up to this very moment, they have made the normal hell that is new systems EASY! Sure we had a couple of hiccups, but they handled it with professionalism. The price is very fair, and the system does everything we had hoped for, and more. Highly recommend this Point of Sale System for anyone in the WDF business!
After thoroughly researching various POS systems I settled on Wash-Dry-Fold POS. The 2 hour phone orientation with Brian was all we needed to get up & running. He was able to answer any & all questions asked. My attendants were pleasantly surprised how easy the system is to navigate. Getting customers serviced in an efficient, professional manner via Wash-Dry-Fold POS has given us a leg up on the competition. Brian has created a user-friendly platform that any of our future laundromats will incorporate.
We are new to the industry opening a new store. Brian & Ian have been very helpful from the purchase to the install. We are still trying to build up our wash dry fold business so that we can master the software, however we know they will be there to help us along the way!
We purchased two systems to replace our antiquated POS at two of our stores. Although we are still on a learning curve, Brian has made the curve less steep for us and our employees through his helpful support and training. The system itself is pretty intuitive and easy to navigate for day-to-day use for the laundry and retail portion of our business. For our dryclean business, it's not necessarily built for that but we're working with Brian on some possible solutions. Overall, a solid system that deserves consideration.
We bought this system about a month ago so we are still in the learning phase. Brian was kind enough to give me training two times to ensure that I understand fully how to get things going. We moved from tickets books and log books to this system . What a joy , its got tons of valuable features for a laundromat. We sell lots of soap products and drinks this makes it a breeze. My wash n fold customers are very happy with the quick in and out when dropping off or picking up. We have gotten quite a few compliments.
I must say thank you to Brian for developing this Laundromat POS. Last but not least the price is well worth it, you wont regret it.
The system has improved our Wash n fold accuracy and professionalism. Excellent upgrade for our business!!! Customer since 2017
Brian was very helpful with training me on my new POS. I am just now starting to train my employees on how to use it and they are picking it up with ease. I highly recommend this system to any wash and fold laundromat owner.
I am thrilled with our new POS system. We are a new laundromat under new ownership, so having a company that is willing and ready to help and answer any questions you need about laundromats is worth its weight in gold... (Or quarters lol). Brian and Ian have been friendly and helpful and the system is amazingly easy to use. It makes things so much more organized. Thank you WDF POS! I recommend 10/10
We recently purchased the Wash-Dry-Fold POS and the first thing we noticed was our professional persona was brought up a level by our customers first impression. They love the bar-code receipt for pick-up. Being new to the industry our selves, this system really makes training staff a breeze and keeps us all on track for the WDF service as well as retail sales and employee clock-in. There is so much to this system that we haven't even scratched the surface of it yet, but it has already made our business so much easier. Worth every penny. The training that Brian gave was so great and helpful as it's a hands on training. Any questions we have had were quickly answered. We are so very thankful for this system and the Staff that comes with it.
I recently purchased Brian Henderson's Wash/Dry/Fold POS and I'm extremely happy with it. Both Brian and Ian have been very helpful. Along with an extensive W/D/F business for which I do offer pick up and delivery, I also provide dry cleaning drop off services for all our regular customers as well as for our private school student accounts. The process is simple and I continue to find new ways of using the POS system to benefit my business, my customers and to make my bookkeeping easier.
The Wash-Dry-Fold POS system was such a wonderful upgrade for our Laundromat. It is very easy to learn and use, but best of all Brian is a great guy to work with.
Can't say enough....We purchased Brian Henderson's 'full meal deal' POS System in May of 2017. Great System! We have a very active Fluff & Fold business for both Residential and Commercial (with approx. 100 commercial accounts), and our commercial billing was always a nightmare each month previous to this system. Now tracking, monthly billing statements, etc. are a breeze and can be completed in less than an hour.
Brian Henderson is simply the best. During our initial setup, and through the learning curve of understanding the system and all our initial panic attacks he was there for us with a great attitude and patience to get us through it. Took us a couple months to roll it out and get our employees and ourselves totally comfortable, and for the past 1 1/2 years + now we have had virtually no issues. Great System & Great Support !!! Thanks Brian
I purchased two W-D-F POS systems from Brian Henderson, replacing two older POS systems. I cannot say enough kind words about how the entire transactions were conducted by Brian. Not only was Brian very prompt in getting me the systems hardware and software, but he was immediately and always available to help me on the system's use and enabled me to tailor it to make it MY system. And Brian did it in a professional manner. The system is very robust and powerful and handles my entire range of customers. I could not have purchased a better system, by a more dedicated person than Brian. Anyone considering a POS system has to look closely at this system before making a choice somewhere else. This is a GREAT system, provided by a Great person in Brian Henderson.
My wife, brother, and I just started a Wash, Dry, & Fold business in mid-February. We are very glad that we decided to use WDF POS from the start. It gives our customers a great first impression that we are a professionally run business. The system is very easy to use, customize, and understand. Brian is extremely helpful, very responsive and more importantly - he is eager to assist us when we need him. Not only did he train us on how to use the POS, but he gave us business suggestions and helpful tips to help us get our business started the right way.
We are very happy with our decision to use the WDF POS and would recommend it to anyone looking to start or improve a business in this industry!