All return claims must be made within 30 days of shipment date. Items must be returned in like-new condition with original packaging.
All returns that are not exchanged for another item will be charged a minimum 20% restocking fee + replacement fees for missing or damaged items.
Buyer pays return shipping.
If loss or damage occurs during shipping, this must be resolved through the damage claims process of the courier your order was sent with (i.e. FedEx, UPS).
No return will be accepted without first obtaining a return authorization via email.
Credit Card Reader EMV terminals are obtained through CardConnect and cannot be returned to Wash-Dry-Fold POS.
Setup & Training is not eligible for a refund/return.
