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Wash-Dry-Fold POS Home » News » Machine Start Integrations Partnerships: Speed Queen, Huebsch, Laundroworks, FasCard, Flex Card, The Laundry Boss and More
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Machine Start Integrations Partnerships: Speed Queen, Huebsch, Laundroworks, FasCard, Flex Card, The Laundry Boss and More

Attendants start washers and dryers from the order they are working on, and every start is logged to that order as vend value.

Broken Arrow, Oklahoma Media contact: info@washdryfoldpos.com About the company

To run a wash-dry-fold or pickup-and-delivery service, attendants need a fast way to start and manage machines. Filling buckets with coins, painting quarters, feeding machines one by one and then collecting the coins again is gone from most busy stores. Cashless systems replaced that work, but they introduced a different question: how does an owner know attendants are only starting machines for paid orders?

Why machine starts became the gap

“When I hear another story about how a manager or trusted attendant ‘stole’ $20,000 or $30,000, it’s almost always the same story. The employee realizes they have virtually unlimited access to machine starts, and they decide to start their own business on the side. Whether it’s doing laundry for everyone in their apartment complex or starting machines for self-serve customers in exchange for a quick $20, they’ve found some way to abuse and monetize the machine start capability. We hear about it all the time.”

Ian Gollahon — Co-Founder, Wash-Dry-Fold POS®

That is the gap the integrations close, and it sits alongside the rest of the theft prevention tooling in the system.

Alliance equipment: Speed Queen Insights and Huebsch Command

For Alliance Laundry Systems equipment, including Speed Queen Insights and Huebsch Command, attendants start a cycle by tapping the machine they want inside the Order Tracker. The start command goes to the machine, and the manual steps in between disappear.

Laundroworks and WashLynx from a phone

The Laundroworks and WashLynx integrations let an attendant start machines from their own device. On an iPhone or an Android phone that adds the handset’s own face verification as another layer, because the start is tied to a person and not just to a terminal someone walked away from. FasCard and ESD systems connect on the same principle.

Vend value logged to the order

In every one of these scenarios the system records the machine start, and its vend value, against the order it was started for, then reports that total as a percentage of revenue. That percentage is the number an owner watches: it says what share of the money coming in is being spent on machine starts, and a store where it drifts is a store worth looking at. The detail lands in the same reporting as the rest of the shift.

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About Wash-Dry-Fold POS®

Wash-Dry-Fold POS provides point-of-sale and management software for laundromats, covering wash-dry-fold, pickup and delivery, commercial accounts, retail and till management, attendant workflows and reporting. Based in Broken Arrow, Oklahoma, it was built by laundromat owners for the owners and teams who use it every day, and it integrates with the machines and card systems stores already run.

Learn more at washdryfoldpos.com.

Media contact

Press inquiries

Brian Henderson
Founder & CTO, Wash-Dry-Fold POS
info@washdryfoldpos.com

Interviews & commentary

Ian Gollahon is available to comment on machine start theft, machine start ratio and card system integrations.

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