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Features / Back office
Attendant checklists put opening, mid shift, closing and monthly maintenance work on the register, with a name and a time on every box that gets checked.
The lists are cloud-based, so the routine can be rewritten from home and the day’s progress can be watched from a phone. Nothing is printed, taped up or initialed in pen.
at a glance
Without a checklist system
Every store has a routine. Lights on, coffee made, trough filters cleaned, lot swept before close. On the shifts you are standing there, it happens. On the shifts you are not, you find out days later, usually from a customer.
The list itself is rarely the problem. The problem is that finishing it and skipping it look identical the next morning.
What a store looks like without it:
How it works
Each shift gets its own list, and longer-cycle work gets a list of its own so it never competes with the daily routine.
Set up a checklist for each shift and each maintenance cycle, then edit any of them from any browser without printing a thing.
The attendant opens the list for the shift they are working and moves down it as tasks get done.
Every completed task records the attendant who checked it and the time they checked it, and a comments section at the bottom of the checklist takes notes for a manager or the next shift.
Because the lists are cloud-based, the day’s progress opens on a phone instead of requiring a drive over to see whether the lot got swept.
What changes
The routine stops depending on who is working and starts being something with a record behind it.
It is the same list every open and every close, whoever is on. New attendants learn the store by working down it.
Each task stores who completed it and when, so work that did not happen is visible rather than arguable.
Add a task, drop one or rewrite the whole closing list from a browser. The change applies to new checklists going forward, so a checklist already in progress does not shift underneath the attendant working it.
Checklists work best when they carry the detail an attendant actually needs. “Clean washer drain trough filters” beats “clean the washers,” because the second one is a matter of opinion and the first one is not.
In owners’ words
Reviews left by Wash-Dry-Fold POS customers on their own stores and their own volume.
This system has made ownership much easier! I can get reports for each attendant and much easier to get reports I need to make real time decisions! Keeps better track of inventory than paper and pencil.
My wife and I put this system in our laundromat about 3 months ago. We are still finding new ways to help improve our effectiveness with our customers. We are so pleased with the system and all the new updates that have helped greatly to better serve our customers!
“Free Time” who wants some? This system has made more time for me. No more hand written laundry tickets with poor illegible writing that get lost.
I can pull up billing from my home computer or at the laundry. I can see exactly what was sold or what needs to be ordered. I can pull time sheets from the computer. I don’t have to go to the laundries to collect time cards or add them up any more. I can change prices or add new item tabs all with a click of a button.
I can see who is on the clock at each location and see just how busy they are with the order tracker. I can see which employee is completing the most laundry orders. This system is really the jack of all trades.
WDF POS was created by a laundromat owner with multiple stores that also have a robust drop off business. With such a depth of understanding of the business, it is no wonder WDF POS fits our high volume needs perfectly.
The cloud-based system was easy for our employees to learn and our customers appreciate the smoothness and professionalism of transactions. Training and customer service are the best around. New features are continually being added, and they are very responsive to feedback. I highly recommend it!
Included
Checklists are in the system on day one. There is no separate task app to buy, connect or teach anybody to log into.
Build as many lists as the store needs, for as many stores as you run, and edit them whenever the routine changes.
Questions
A laundromat attendant checklist is a shift-by-shift task list an attendant works through on the register, where every completed task records who checked it off and when. In Wash-Dry-Fold POS the lists are grouped by shift and by maintenance cycle, so opening, mid shift, closing and monthly work each have their own list and their own record of who did what.
Yes. Checklists are edited from any browser, so a task can be added, reworded or removed from home. The edit applies to new checklists going forward rather than to one already in progress.
Yes. Every checked task stores the attendant’s name and the time it was checked, and a note can be attached to the task.
Yes. Opening, mid shift and closing each get their own list, and longer-cycle work like monthly maintenance gets a list of its own so it does not compete with the daily routine.
Yes. The lists are cloud-based, so progress opens on a phone or in any browser during the day rather than after the fact.
Yes. Each store has its own lists and its own record of who completed what, and every one of them is reachable from the same login.
Whatever the store needs done on a schedule: turning on the lights and unlocking the doors, cleaning washer drain trough filters, emptying trash at three quarters full, sweeping the parking lot, changing bathroom air fresheners and inspecting fire extinguishers.
