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Features / At the counter

Every bag says whose it is and whether it is paid.

Automated laundry bag labeling prints the tag the moment the order is taken, so nothing on the shelf is anonymous.

The label carries the customer name, the phone number, the order number, the contents and the payment status. It prints from the register on a thermal label printer, and it goes on the bag before the order ever leaves the counter.

at a glance

  • Where it worksCounter and back room, on a thermal label printer
  • Who uses itAttendants taking and staging orders
  • In the appLabels print from the order screen at drop-off
  • Pairs withOrder tracking, pickup and delivery, retail and till

Without printed labels

Handwriting is the weakest link on the shelf.

A masking-tape name and a scribbled phone number work fine on a slow Tuesday. On a Saturday with forty bags staged, the same system produces a shelf of bags nobody can identify without opening them.

The cost is more than time. It is the wrong order handed to the wrong customer, and the order that gets picked up before anyone collects for it.

What handwritten tags look like on the shelf:

  • 01Names on tape that the next shift cannot read
  • 02No way to tell a paid order from an unpaid one at pickup
  • 03Multi-bag orders that get split up on the shelf
  • 04Hanging items and specialty pieces separated from the bag they belong to
  • 05A shelf that has to be searched by hand every time the phone rings

How it works

Print at intake, read it at pickup.

Labeling is not a second job an attendant does later. It happens as part of taking the order in, on the same screen and in the same motion.

Step 01

Ring the order

The customer is attached to the order, the weight and pieces go in, and the system already knows everything the label needs to say.

Step 02

Labels print at intake

One label per bag, numbered, plus tags for hanging items and add-ons like the customer’s own detergent.

Step 03

Stage the order

Every bag on the rack carries the name, phone, order number, bag count and whether it is paid or pay at pickup.

Step 04

Hand it over

The attendant reads the label, pulls the matching order, collects if it is unpaid and closes it out at the register.

A thermal label printer beside printed Wash-Dry-Fold POS bag labels showing the customer name, phone number, bag and hanging counts, order number and PAY AT PICKUP status.
What prints at intake. Name, phone, contents, order number and payment status, on a compatible direct-thermal bag label printer.
Labeled wash-dry-fold bags staged on a wire shelf next to hanging garments in a laundromat.
What the ready shelf looks like when every bag is labeled. No opening bags to find out whose they are.

What changes

What the store gets out of it.

Labeling removes an entire category of mistake: the ones that come from not knowing what is in the bag in front of you.

At pickup

Unpaid orders are obvious

Payment status is printed on the bag, so an attendant who did not take the order still knows whether to collect before handing it over.

On the rack

Multi-bag orders stay together

Bags are numbered and counted on the label, so two of three bags going home is something anyone can catch at the counter.

For the customer

It looks like a real business

A printed tag with the store’s order number reads as a professional service rather than a favor being done in the back.

The label is printed from the same order record the counter and the order board work from, so what is on the bag and what is on the screen come from the same place.

In owners’ words

Owners who dropped the handwritten ticket.

Reviews left by Wash-Dry-Fold POS customers on their own stores and their own volume.

“

“Free Time” who wants some? This system has made more time for me. No more hand written laundry tickets with poor illegible writing that get lost.

I can pull up billing from my home computer or at the laundry. I can see exactly what was sold or what needs to be ordered. I can pull time sheets from the computer. I don’t have to go to the laundries to collect time cards or add them up any more. I can change prices or add new item tabs all with a click of a button.

I can see who is on the clock at each location and see just how busy they are with the order tracker. I can see which employee is completing the most laundry orders. This system is really the jack of all trades.

Robert CarrellFresh Folds Laundry
“

This system has made ownership much easier! I can get reports for each attendant and much easier to get reports I need to make real time decisions! Keeps better track of inventory than paper and pencil.

My wife and I put this system in our laundromat about 3 months ago. We are still finding new ways to help improve our effectiveness with our customers. We are so pleased with the system and all the new updates that have helped greatly to better serve our customers!

Glen HawkinsNorthgate Laundromat
“

WDF POS was created by a laundromat owner with multiple stores that also have a robust drop off business. With such a depth of understanding of the business, it is no wonder WDF POS fits our high volume needs perfectly.

The cloud-based system was easy for our employees to learn and our customers appreciate the smoothness and professionalism of transactions. Training and customer service are the best around. New features are continually being added, and they are very responsive to feedback. I highly recommend it!

Sharon BrinksThe Laundry Station

Included

Part of the POS subscription.

Labeling is in the system on day one. There is no printing tier and no per-label fee.

Labels print to a compatible direct-thermal bag label printer on plain 4×1 thermal stock, so there is no ribbon and the stock is easy to reorder.

Questions

What owners ask about bag labeling.

  • What is automated laundry bag labeling?

    Automated laundry bag labeling is the practice of printing a tag for every wash-dry-fold bag at the moment the order is taken in, instead of writing on the bag by hand. In Wash-Dry-Fold POS the label prints from the register and carries the customer name, the phone number, the order number, the bag and piece counts and whether the order is paid or pay at pickup.

  • What printer do I need?

    A compatible direct-thermal bag label printer running plain 4×1 thermal stock, so there is no ink or ribbon to buy and no proprietary cartridge to reorder.

  • Does the attendant have to remember to print?

    Printing is part of taking the order in rather than an errand later. The attendant sets the label type and count on the order screen and prints from there, so the labels come out with the order.

  • What if an order has hanging items or the customer’s own detergent?

    Those are counted on the label along with the bags, so the tag on the rack tells the attendant exactly what belongs to that order.

  • How does labeling stop an unpaid order from being handed over?

    Payment status is printed on the bag itself. An attendant who did not take the order in can see at pickup that it is marked pay at pickup and collect before the bag leaves the counter.

  • Can a multi-bag order be kept together?

    Yes. Bags are numbered and the total count is on every label, so an attendant handing over two bags of a three-bag order can catch it at the counter rather than after the customer gets home.