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Demo / Order Tracker
A 3-minute walkthrough of the Order Tracker, recorded on the live system.
Drag an order across sort, wash, dry, fold and done. Record which machines it ran in, leave a comment the next shift will see, text the customer when it is ready, print bag labels and time-stamp the hand-off at the counter.
Recorded on the shipped system with sample data. No editing, no slides.
The feature page covers what the board changes on the floor, the seven columns an order moves through and what it is included with.
Order Tracking →The order lands on the board at drop-off. An attendant drags it to Sort and leaves any comment the rest of the shift needs to see.
Moving the order into Wash asks which washers it is in and confirms the dollar amount, which is the figure a coin store pulls from the drawer. That is the number an owner can check later under employee theft prevention. Dry repeats it and reminds you which washers to empty.
Fold, then Done. Anything left unemptied is flagged before the order closes, and an opted-in customer gets the ready-for-pickup text.
Print a label for each bag and hanging item through automated bag labeling, then confirm pickup at the counter, which time-stamps the hand-off and collects payment if it is owed.
Every amount confirmed on the board lands in the Machine Starts report, so the machine spend behind a day’s work is a number you can pull rather than a guess.
Full text
Every word of the walkthrough, in order. Useful if you would rather skim than watch, or need to send a specific step to a manager.
Brian Henderson, Wash-Dry-Fold POS
This is a demonstration of the Wash-Dry-Fold POS Order Tracker. We’ll start by dragging this order to the sort column. If I wanted to, I can tap on the order to view notes. And I can also add a comment on this order as we’re working on it, such as, “Found $50 in the pocket.” When I’m ready to start this order in the wash, I can drag it to the “Wash” column and I can select which washers I’d like to use. So, let’s say it’s going in washer seven and eight. For laundromats that are coin-only stores and they would like to track the cash withdrawn from the register to start machines, the cash drawer would pop open at this point when I press the confirm button. For stores with a card-based payment system, the dollar amount shown here would match the amount used on the employee’s card.
When I drag this order to the “Dry” column, I’ll be reminded about which washers were used for this order, and if I want to, I could even cross them off just by tapping on them. I can now select which dryers I’d like to use, and just like we did with the washers, I can say confirm to enter that dollar amount.
When I fold this order, I can drag it to the “Fold” column. And then when the order is all done, I can drag it straight to the “Done” column. If there are any machines that are still unused, the software will remind us about those machines, and we have to say, “Yes, machines have been emptied.”
If this customer was opted into text messaging, the software will ask you if you want to send them a text about their laundry being ready for pickup, and we would just simply say, “Send text message.”
Now, let’s print some labels for this finished order. In this example, I’ll say that this order has two bags and one hanging item, and I’ll say print label. When the customer comes to pick up the finished order, we’ll click on the red pickup button. We’ll select this order from the list of orders that are done but not yet returned to the customer. When we click confirm pickup, that will create a timestamp of when the order was returned to the customer. If this was a pay at pickup order, when we click confirm pickup it would bring us to the payment screen.
4:02Build an opening or closing list, assign it to a shift and see who signed off on what.
5:12Put an account on terms, run the month and send the invoice without retyping a line.
4:14Build a route, follow an order out the door and back, and keep it on the same board.
