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Demo / Basic Transaction

A drop-off ticket, start to finish, in under two minutes.

A 2-minute walkthrough of a wash-dry-fold drop-off, recorded on the live system.

Clock in, find the customer, read the scale, capture the instructions that come with the bag, scan a retail item onto the same ticket, set a due date and take the payment. This is the screen an attendant lives on.

Runtime1 minute 44 seconds
PresenterBrian Henderson
Who it is forAnyone working the counter
Where it happensFront counter, on the register

In this video

Recorded on the shipped system with sample data. No editing, no slides.

Read the full transcript ↓

01

What you will see

  • ●Clock in before the first sale of the shift
  • ●Search a customer by phone, first name, last name or company
  • ●Print notes that follow the customer onto every receipt
  • ●Check an account balance or store credit at the counter
  • ●Read internal notes management left about that customer
  • ●The wash-dry-fold button reads the weight scale automatically
  • ●Type an instruction for one specific bag
  • ●One-tap buttons for common instructions such as dry temperature low
  • ●Scan a retail item onto the same ticket with a barcode scanner
  • ●Set the due date and time the customer is coming back
  • ●Enter the amount tendered on the payment screen
  • ●Cash shortcut buttons for the common bill amounts
  • ●Print the receipt and make change
Read more

Retail and till management

The feature page covers ringing retail alongside laundry, what the till expects at close and how the drawer is counted.

Retail and till management →
02

The workflow in four moves

01

Find the customer

New sale, then search on whatever the customer gives you: a phone number, a first or last name, or a company name. Their print notes, balance and any internal note from management are on the screen before you touch the laundry.

02

Weigh and capture instructions

The wash-dry-fold button reads the scale, so nobody keys a weight by hand. Specific requests get typed against the bag they belong to. Common ones are a single tap, which is what keeps the line moving.

03

Add retail and set the due date

Retail rings onto the same ticket with a barcode scanner, so it is one transaction and one number at close. Then pick the day and time the customer is coming back for it.

04

Take payment and print

Enter what the customer handed over, or use a cash shortcut button. Print the receipt, make change, and the order is on the order tracking board for the back of house.

03

Transcript

Full text

Every word of the walkthrough, in order. Useful if you would rather skim than watch, or need to send a specific step to a new hire.

Brian Henderson, Wash-Dry-Fold POS

Read the full transcript

I’m Brian Henderson and here’s how to perform a basic transaction on Wash-Dry-Fold POS. I’m going to start by clocking in. Next I click new sale and I can search for our customer by their phone number, their first name, their last name or the company name.

We’ll say George Washington’s dropping off his laundry today. We can see his print notes, which will always print on the receipt. I can check and see if he has an account balance or store credit. I can also see if management has left any internal notes about this customer. I’ll click continue with selected customer.

When I press the Wash-Dry-Fold button, that will automatically read the weight scale. Let’s say this customer’s left specific instructions for this one bag of laundry. We’ll say spot treat the white shirt. Next, he drops off a comforter that he gives us more common instructions such as dry it on low. In that case, I can just quickly tap this instructions button that says dry temperature low.

Let’s say he is also purchasing a lint roller. I can use the barcode scanner to just scan the barcode of the item to add it to the ticket. I’ll press next and we’ll choose a due date for this order. Let’s say he is picking it up tomorrow at 5:00. On the payment screen, we can enter the amount that they paid with. In this example, he is paying with $50 cash. So I can press the $50 cash shortcut button. I’ll print off the receipt and I’ll make his change.