fbpx

Basic Transaction

Features covered in this video:

  • Clock In with Time Clock
  • Start a New Sale
  • Find a Customer’s Account
  • Use Integrated Weight Scale
  • Line Item Instruction Short Cuts
  • Order Specific Instructions
  • Retail Items & Barcode Scanner
  • Quickly Select Due Date to Laundry Order (Optional)
  • Print Receipt & Make Change

Prevent Mistakes & Employee Theft

Features covered in this video:

  • Drag & Drop Order Tracker 
  • Attendant Comments like “found missing button when sorting”
  • Track Washers & Start Value
  • Track Dryers & Start Value
  • “Empty Machine” reminder for comforters
  • Send a Text Message Notification to Customer
  • Print Labels for Bags & Hanging Items
  • Return an Order to Customer (with time-stamp) 
  • Collecting Payment for Pay-at-Pickup Orders

Repair Tickets

Features covered in this video:

  • Submitting a Repair Ticket (for attendants)
  • Viewing Repair Tickets
  • Filter by Store, Machine Type, Status, Date, etc.
  • Repair Ticket Notes
  • Changing Repair Status (for managers)
  • Email Notifications for Owners, Managers, Technicians, etc.

Commercial Accounts

Features covered in this video:

  • Make Customer “On-Account”
  • Taking “On-Account” Payments
  • Account Balance
  • Getting Signature from Drop-Off
  • Building an Invoice
  • Taking Partial Payments
  • Appling Payment to Multiple Orders
  • Taking Overpayments
  • Checking for Open Invoices 
  • On-Account Specific Reporting

Pickup & Delivery

Features covered in this video:

  • Enable Pickup & Delivery
  • Creating Routes
  • Pickup & Delivery Calendar
  • Creating Pickups & Deliveries
  • Delivery Notes & Order Notes
  • Recurring Pickup & Delivery 
  • Confirming Pickups & Deliveries
  • Optimize & Rearrange Driver Manifest
  • Driver’s Delivery Interface (Map, Text, Call)
  • Deliver a Wash-Dry-Fold Order

Customer Loyalty & Rewards

Features covered in this video:

  • Claim Reward
  • Enable Rewards Program
  • Reward Program Options
  • First-Time Customer Rewards
  • Category and/or Item Restrictions for Rewards

Like what you see?